Important Information for Shipping, Returns, Payment, Privacy and Terms & Conditions
We appreciate your support in considering purchasing from us.
Shipping Policy
Returns Policy
Payment
Payment is due upon submitting an order. Your order will be dispatched once payment is received. Payment can be made via Paypal or Credit Card.
Privacy Policy
This policy informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the site.
We use your personal information only for providing and improving the site. By using the site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our site, we may ask you to provide us with certain personal identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to your name and other data relating to your use of the website.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our site. This log data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those page and other statistics.
Communications
We will never send you material without your permission. We will never provide this information to third parties unless required by law.
Cookies
Cookies are files with small amounts of data, which may include anonymous unique identifier. Cookies may be sent to your browser from a website and stored on your computer’s hard drive. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the site.
Security
The security of your personal information is important to us.
Changes to this Privacy Policy
This privacy policy is effective as of 10/4/2020 and will remain in effect except with the respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this policy periodically. Your continued use of the service after we post any modifications to the privacy policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified privacy policy.
Terms & Conditions
The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on these sites is at your own risk. Please ensure you have read all the information, ingredients and intended use of all goods.
We have made every effort to display as accurately as possible the detail, colours and images of our products. We cannot guarantee that your devices display of any colour will be accurate. Remember the unique individuality of these products.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
Forage & Find, it's owners, employees, affiliates, suppliers, service providers or licensors are not liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
Thanks for reading.
We appreciate your support in considering purchasing from us.
Shipping Policy
- We currently ship within Australia only.
- These items will be shipped regular Parcel Post via Australia Post.
- We aim to ship as quickly as possible, please allow up to three (3) business days for us to dispatch your order. Please contact us if a timeframe for delivery is important.
- Estimated delivery timeframes Australia wide are 3 -10 days for regular Parcel Post.
- In the case of any item ordered online not being available for shipment we will notify you with a timeframe or alternative options. You will not be charged for items not in stock.
- Express Shipping will incur an additional fee. Please note that the next day delivery network of Australia Post may not be available to your area.
- Orders upon delivery will be left as per Australia Post guidelines.
- We are not responsible for loss, delay or damage by Australia Post or courier. Items become the property of the purchaser once shipped.
- Once shipped a tracking number will be issued to the email address provided which will enable you to track the progress of your order. Please enter your shipping address correctly as once it has been dispatched we are not able to alter the address, and you could incur the standard applicable postage rate to resend.
Returns Policy
- Please take into consideration that due to the nature of our handcrafted and repurposed items there may be slight variations in texture, shape, size, colour or smell.
- We will arrange replacement, exchange or refund for any items that are supplied in a faulty condition or incorrectly supplied. Please contact us by our email address detailing any issue so we can rectify the situation.
Payment
Payment is due upon submitting an order. Your order will be dispatched once payment is received. Payment can be made via Paypal or Credit Card.
Privacy Policy
This policy informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the site.
We use your personal information only for providing and improving the site. By using the site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our site, we may ask you to provide us with certain personal identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to your name and other data relating to your use of the website.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our site. This log data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those page and other statistics.
Communications
We will never send you material without your permission. We will never provide this information to third parties unless required by law.
Cookies
Cookies are files with small amounts of data, which may include anonymous unique identifier. Cookies may be sent to your browser from a website and stored on your computer’s hard drive. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the site.
Security
The security of your personal information is important to us.
Changes to this Privacy Policy
This privacy policy is effective as of 10/4/2020 and will remain in effect except with the respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this policy periodically. Your continued use of the service after we post any modifications to the privacy policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified privacy policy.
Terms & Conditions
The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on these sites is at your own risk. Please ensure you have read all the information, ingredients and intended use of all goods.
We have made every effort to display as accurately as possible the detail, colours and images of our products. We cannot guarantee that your devices display of any colour will be accurate. Remember the unique individuality of these products.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
Forage & Find, it's owners, employees, affiliates, suppliers, service providers or licensors are not liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
Thanks for reading.